At
Dream dezign, we listen to you.
From the very beginning, we will guide you through the planing process
to ensure all your needs are met. Just tell us your budget and your
goals – we'll take it from there.
All
services provided by Dream Dezign are subject to the following terms
and conditions >> TOS
Frequently
Asked Questions
Q: What payment methods do you
accept?
A: We gladly accept Paypal and money orders. If you need to
make a payment, click HERE
to contact us.
Q: I like one of your designs, but can I change the color / font?
A: Yes! We offer customizing of
any type for your website. We also have a large list of fonts we
use. Feel free to contact us to see if we have a specific font
you are looking for. We can match any color you like!
Q: Do you edit / resize product photos?
A: Yes.
Dream dezign utilizes Photoshop and Illustrator to create clean and
crisp and clear photos for products. However, Dream dezign also
believes in enabling you as the store operator the ability to be
self-sustaining. As an alternative to purchasing custom photo editing,
here are a few sites that offer free image editing programs for
download and personal use.
http://www.getpaint.net/index.html
http://www.imageeditor.net/
Q: Can you apply a Watermark to my photos?
A: Yes, the cost for watermarking is $25/ per 100
photos.
Q: Do you offer phone consultations?
A: Yes, but please respect our
hours which are as follows: M-F 10am-4pm Central Standard time.
We would be happy to assist you over the phone should you have any
questions.
Q: If I purchase a design, who owns the rights to the graphics?
A: When you purchase any design
by Dream dezign, you are purchasing a non eclusive licence to use the
design. Which means you are not to alter or change the graphics,
or layout , nor are you permitted to remove design credit links.
You may use the design for the sole purpose of having shared use of the
graphics but you may not share, alter or make new
graphics/websites. All rights of your website remain with Dream
Dezign. Your right to use the graphics, html, and templates are
subject to the restrictions set forth in the Terms of Service, set
forth in this agreement.
Nothing on anything created by Dream dezign is public domain.
Q: Can you disable right click
ability on my website?
A: Yes, we will secure your
website with a no right click script that will prevent anyone from
right clicking and saving images, free of charge to you.
Q: What are nameservers and how do I use them?
A: When you are in your domain account manager,
you will have two nameservers already on your domain. REPLACE them with
the two new ones (included in your welcome email).. Do not add
them to the list because you will end up with 4 nameservers. You
want to replace them.
Q: Will your designs work
on all browsers?
A: Every design is tested to ensure it is multi browser
capable, and that each
design remains fluid through every user and screen resolution.
Q: Will you customize a
website if I am unsure of what I want?
A: Yes, we can come up with
some ideas and design something based on your prferences. Once
you
approve of the design concept, we will take it from there.
Q: After my website is set up,
what kind of support do you offer?
A:
I will teach you how to use
your website, and answer any questions you have. I don't set it
all up and leave you, it would be pointless for me to design a website
that you cannot use! I work with you to ensure your up and
going. I go above and beyond, and available to walk you
through anything you need a little extra help with.
Q: Do you offer refunds?
A: Because of the tremendous time consumption of
our services, we do not offer refunds. Once your order is
received, steps are taken to begin your project in a timely
manner. A great deal of thought and consideration is implemented
in the process of completing your order. The artist, or web
designer works a rate of 50.00 an hour. However, should you
change your mind concerning your purchase within 24 hours, a refund may
be possible depending on whether or not work has already begun.
There are no refunds for any payments made including layaway payments,
split portion payments that are applied towards the balance.